A small business loses customers in an entirely undramatic way. Somebody visits the website at eight in the evening, wonders about one thing, finds no way to ask, and books with the next business on the list. Nobody notices, because a lost enquiry leaves no trace. The reason it happens is not carelessness, it is arithmetic: you are doing the work, and you cannot be on the tools and answering questions at the same time. Hiring somebody to cover that is not a realistic answer at your size. A chatbot is, because the questions that get lost are almost always the simple ones. Where are you, are you open on Saturday, do you cover my area, roughly what does something like this cost, do you take card. Those answers can be written down once and given out forever. Anything more involved, a quote, a booking, a real conversation, gets collected and emailed to you with the person’s name and email and everything they said, so you can call back after work knowing exactly what they want.
Most people have a bot answering real questions on the same afternoon they start.
Generate a starting knowledge base from your website, then edit it. Add your FAQ, your useful links and anything else the bot should know.
Choose the greeting, the tone and the person conversations should be handed to. The bot is instructed never to guess at anything you have not told it.
Drop one snippet into your site. The chat widget appears, answers around the clock, and emails you whenever a conversation needs a human.
Most questions asked on a website are the same twenty questions. Answering them instantly, at three in the morning, is worth more than it sounds.
It costs a fraction of an hour of someone’s time and never needs a shift covered.
Evenings and weekends are when customers browse, and when small businesses are least reachable.
Every enquiry arrives in your email with the full conversation, so nothing is lost in a busy day.
An instant, competent answer at nine at night reads as a professional operation.
Answer the easy questions automatically and keep the ones that genuinely need you.
Knowledge base, FAQ and links you control, generated from your site to start.
Evenings, weekends and holidays, when your competitors reply on Monday.
When it cannot answer, it takes contact details and emails you a summary.
It is instructed to say it does not know rather than guess at a price or a feature.
Visitors get answers in the language they wrote in.
A separate bot, knowledge and embed code for each website or client.
Read every chat, see what people actually ask, spot the gaps.
Correct a bad answer once and that bot takes the correction on board.
Same chatbot, same setup. These pages cover the jobs businesses hire it for most.
Answer the same twenty questions instantly, at any hour, without hiring anyone.
Customer Service ChatbotA tireless first responder that qualifies interest and hands you the good ones.
AI Sales AgentTurn the help articles nobody reads into answers people actually get.
Support ChatbotTurn anonymous browsers into named conversations you can follow up.
Lead Generation ChatbotAnswer the questions that stand between a browser and a decision.
Sales ChatbotA FAQ page nobody reads, turned into answers people actually receive.
FAQ ChatbotAnswer sizing, stock and delivery questions before the basket is abandoned.
Chatbot for EcommerceAnswer property questions and capture viewing interest while you are at a showing.
Chatbot for Real EstateIf you lose enquiries because you cannot answer while working, yes. The questions that get lost are the simple ones, and those are exactly what a bot handles well.
Usually an afternoon. Generate a starting knowledge base from your website, correct it, add your FAQ, then paste one snippet into your site.
No. If you can paste a line of HTML into your website, or ask whoever built it to, you can run this.
It says so and offers to pass the question on, taking a name and email and emailing you the conversation. It will not make something up.
Yes. You can build a bot and put it on your site on the free plan without a credit card.
Your subscription includes a full toolkit. Here are a few:
Turn PDFs into interactive, shareable flipbooks.
Create clean, engaging slide presentations online.
Collect ratings and feedback with simple, embeddable widgets.
See traffic and conversions in one simple view.
Let visitors book appointments straight into your calendar.
Branded short links you can repoint anytime, with click stats.
Capture emails with popups, floating bars and slide-ins.
Show your Instagram, TikTok and Facebook posts on your site.
Answer visitor questions 24/7 and hand over real leads.
Run promotions where visitors act to win and spread the word.
Send newsletters and simple automations to your leads.
Publish articles with built‑in testing and engagement tracking.