When someone discovers your business, they read your reviews before they read anything else. Reputation management means knowing what those reviews say, reacting fast when one goes wrong, and putting the good ones to work. Most owners handle this by checking each site now and then. That works until the week you forget, and that is always the week the one-star review arrives. BrandBits does the checking for you: add your review profiles once, and it keeps watch every day.
From scattered review profiles to an always-watched reputation, in three short steps.
Paste the links to your public review profiles. No passwords, no account connections. Done in two minutes.
Your profiles are checked every day. Each new review lands in one dashboard, newest first, whatever platform it came from.
A negative review triggers an instant email with a direct link to reply on the platform. Handle it, mark it done, move on.
You have reviews on more sites than you think: Google, Facebook, Yelp, Tripadvisor, maybe Trustpilot or Booking.com too. Nobody checks all of them every week by hand. BrandBits scans every profile daily and pulls each new review into a single timeline, so a two-minute glance replaces an hour of clicking around, and nothing slips past you.
A bad review does most of its damage in the first days, sitting unanswered at the top of your profile. BrandBits emails you the moment one appears, with a direct link to reply on the platform while it still matters. You decide what counts as negative, who gets the alert, and every open issue stays in your inbox until you mark it handled.
The best answer to the occasional bad review is a steady supply of good ones. With the BrandBits review widget you can invite customers to write a review directly on your website. Every submission waits for your approval before anyone sees it, so you stay in control of what appears, and your happiest customers get an effortless way to say so.
Reviews do their best work where buying decisions happen: on your own website. Display them as a review wall, a carousel or a compact rating badge with the review widget. It refreshes itself as new reviews arrive, you moderate what shows, and one snippet works on any site.
A feeling that things are “probably fine” is not a reputation strategy. Your dashboard puts the numbers in front of you: average rating across every platform, how many reviews you have earned, and how many negatives still need attention. When the trend line points the right way, you know the work is paying off. When it dips, you know the same day, not the next quarter.
Google, Facebook, Yelp, Tripadvisor, Trustpilot and more.
Every profile checked automatically, every day.
An email the moment a bad review lands.
Decide what counts as negative: 2, 3 or 4 stars.
Jump straight to any review to answer it.
Track open issues and mark them handled.
Trigger a fresh scan whenever you want.
Works with your public profile links only.
Average rating, review volume and trend over time.
Show your best reviews on your own site.
Gather new reviews, each held for your approval.
Set up in minutes, no credit card required.
Before anyone calls, clicks or visits, they read your reviews. Managing that first impression is some of the highest-return work a business can do.
Nearly every customer reads reviews before choosing. Your rating is doing the selling long before you get the chance.
An answered bad review reads like a business that cares. An ignored one reads like a pattern. Alerts buy you the speed.
A stream of fresh reviews signals a business that is alive and well. Stale ones raise quiet doubts, even when they are good.
Always-on monitoring and alerts used to mean a monthly retainer. Now it means a few minutes of your own time per week.
See how reputation management works for a business like yours.
Monitor, respond to and grow your reviews across every platform, all from one dashboard.
Reputation Management for BusinessProtect your practice’s reputation, monitor reviews, respond safely and earn more from happy patients.
Reputation Management for DoctorsWin more clients by managing the reviews that decide who they trust with their case.
Reputation Management for LawyersOne affordable dashboard to monitor reviews, reply fast and earn more five-star ratings.
Reputation Management for Small BusinessGuests book by star rating. Monitor every review site, respond fast and lift the score that fills your rooms.
Reputation Management for HotelsFill your chairs by managing the reviews new patients read before they book.
Reputation Management for DentistsManage your practice’s reviews on every platform patients read, respond safely and grow trust.
Reputation Management for HealthcareDiners pick by star rating. Monitor every review, reply fast and turn great meals into more five-star ratings.
Reputation Management for RestaurantsCar buyers research reviews before they visit. Monitor every rating, respond fast and drive more five-star reviews.
Reputation Management for Auto DealersClients pick an agent they trust. Monitor your reviews, respond fast and win more listings with five-star ratings.
Reputation Management for Real EstateHomeowners hire the contractor with the best reviews. Monitor every rating, respond fast and win more jobs.
Reputation Management for ContractorsPractical, high-intent guides for the review problems you have right now.
A step-by-step guide to flagging and removing a fake, unfair or policy-violating Google review.
Read the guideProven, policy-safe ways to ask for and earn more Google reviews, and the mistakes that get them filtered.
Read the guideHow to reply to positive and negative Google reviews, with templates that win over future customers.
Read the guideA calm, proven framework for replying to negative reviews, with response templates you can copy.
Read the guideHow to ask customers for reviews the right way, with email and SMS request templates.
Read the guideWhat brand reputation means, why it matters, and how to build and manage it, explained simply.
Read the guideKeeping track of what customers say about your business online, above all your reviews, and acting on it: catching problems early, responding where it matters and putting your best reviews to work. BrandBits automates the watching, the alerts and the tracking.
You add links to your public review profiles. BrandBits checks them every day, collects every new review into one dashboard, emails you the moment a negative one appears and tracks your average rating over time so you can see whether it is improving.
No. BrandBits works with your public review profile links. Paste the URLs once and monitoring starts. No logins, no account access, nothing to break.
Google, Facebook, Trustpilot, Yelp, Tripadvisor, Etsy, Airbnb and Booking.com. Add any mix of profiles and they all feed the same dashboard.
Replies live on the platform where the review was written, so you always reply there. Every alert and every review in your dashboard carries a direct link that takes you straight to the review, ready to answer.
Services are agencies that manage your reputation for a monthly retainer. BrandBits is self-serve software: the same always-on monitoring and alerting, for a fraction of the price, in a few minutes of your own time per week.
Yes. The BrandBits review widget displays your reviews as a wall, a carousel or a compact rating badge, and it can also collect new reviews on your site, each one held for your approval before it shows.
Yes, you can create a free account and start monitoring in minutes, no credit card required. Paid plans unlock more across the wider BrandBits suite of tools.
Your subscription includes a full toolkit. Here are a few:
Turn PDFs into interactive, shareable flipbooks.
Create clean, engaging slide presentations online.
Collect ratings and feedback with simple, embeddable widgets.
See traffic and conversions in one simple view.
Let visitors book appointments straight into your calendar.
Run promotions where visitors act to win and spread the word.
Send newsletters and simple automations to your leads.
Publish articles with built‑in testing and engagement tracking.