Your online reputation is the first thing a customer checks before they call, click or buy, and for most businesses it is scattered across Google, Facebook, Yelp and more, impossible to keep on top of by hand. Online reputation management pulls all of it into one dashboard: you see every new review the moment it lands, reply without switching tabs, and actively ask satisfied customers to leave the reviews that push your rating up. Instead of hoping the reviews take care of themselves, you run your reputation like any other part of the business.
Take control of your reviews in three steps, no agency, no monthly retainer.
Add your Google, Facebook and other review profiles once, and every rating flows into one dashboard.
Get instant alerts on new reviews and reply in seconds with saved templates, from one place.
Request reviews from happy customers by email or SMS, and show your best ones on your website.
Your reputation is doing the selling before you ever get the chance. Here is what managing it means for you.
Google, Facebook, Yelp and Tripadvisor reviews land in a single inbox, so nothing slips through and you never log into five dashboards again.
Instant alerts mean you hear about a new review, especially an angry one, in time to respond before it does damage.
Automated requests turn your happiest customers into public reviews, lifting both your rating and how often you show up in search.
Track your average rating, review volume and response rate over time so you can see reputation improving month on month.
Whatever you sell, your reputation decides whether a searcher becomes a customer. Here is how to take control of it.
Google, Facebook, Yelp and more in one place.
Know the moment any new review lands.
Respond in seconds with saved templates.
Ask happy customers by email and SMS.
Catch problems early and respond fast.
Track your rating and volume over time.
Show your best reviews on your own site.
Create your account and start in minutes.
Reputation help tailored to your industry, plus guides for every review situation.
Protect your practice’s reputation, monitor reviews, respond safely and earn more from happy patients.
Reputation Management for DoctorsWin more clients by managing the reviews that decide who they trust with their case.
Reputation Management for LawyersOne affordable dashboard to monitor reviews, reply fast and earn more five-star ratings.
Reputation Management for Small BusinessGuests book by star rating. Monitor every review site, respond fast and lift the score that fills your rooms.
Reputation Management for HotelsFill your chairs by managing the reviews new patients read before they book.
Reputation Management for DentistsManage reviews across every provider and location, respond safely and grow patient trust.
Reputation Management for HealthcareDiners pick by star rating. Monitor every review, reply fast and turn great meals into more five-star ratings.
Reputation Management for RestaurantsCar buyers research reviews before they visit. Monitor every rating, respond fast and drive more five-star reviews.
Reputation Management for Auto DealersClients pick an agent they trust. Monitor your reviews, respond fast and win more listings with five-star ratings.
Reputation Management for Real EstateHomeowners hire the contractor with the best reviews. Monitor every rating, respond fast and win more jobs.
Reputation Management for ContractorsA step-by-step guide to flagging and removing a fake, unfair or policy-violating Google review.
Read the guideProven, policy-safe ways to ask for and earn more Google reviews, and the mistakes that get them filtered.
Read the guideHow to reply to positive and negative Google reviews, with templates that win over future customers.
Read the guideA calm, proven framework for replying to negative reviews, with response templates you can copy.
Read the guideHow to ask customers for reviews the right way, with email and SMS request templates.
Read the guideWhat brand reputation means, why it matters, and how to build and manage it, explained simply.
Read the guideOnline reputation management is the practice of monitoring, responding to and improving what people find about your business online, mainly your reviews and ratings. BrandBits brings your reviews from Google, Facebook and other platforms into one dashboard so you can manage all of it in one place.
The best fit is one that is free to start, pulls your reviews together automatically, alerts you to new ones and helps you request more. BrandBits does all of this and connects to the wider suite (including the review widget for your website).
Connect your Google, Facebook, Yelp and Tripadvisor profiles once and every new review flows into a single inbox, with instant alerts so you never miss one.
Yes. Send review requests to customers by email or SMS with a one-tap link, so your happiest customers leave the public reviews that lift your rating.
Yes, create a free BrandBits account and start managing your reputation in minutes, no credit card required.
Your subscription includes a full toolkit. Here are a few:
Turn PDFs into interactive, shareable flipbooks.
Create clean, engaging slide presentations online.
Collect ratings and feedback with simple, embeddable widgets.
See traffic and conversions in one simple view.
Let visitors book appointments straight into your calendar.
Run promotions where visitors act to win and spread the word.
Send newsletters and simple automations to your leads.
Publish articles with built‑in testing and engagement tracking.