When someone is deciding where to eat, they open Maps, sort by rating and read the last few reviews. Your score on Google, Yelp and Tripadvisor is the difference between a full dining room and an empty one. Those reviews arrive across several platforms, and an unanswered complaint sits there for every future diner to read. Reputation management pulls every review into one dashboard, alerts you the moment one lands so you can respond while it matters, and helps you turn the diners who loved their meal into the fresh five-star reviews that keep your tables booked.
Take control of your reviews in three steps, no agency, no monthly retainer.
Add your Google, Facebook and other review profiles once, and every rating flows into one dashboard.
Get instant alerts on new reviews and reply in seconds with saved templates, from one place.
Request reviews from happy customers by email or SMS, and show your best ones on your website.
Your reputation is doing the selling before you ever get the chance. Here is what managing it means for you.
Diners filter by rating on Maps and Yelp. A higher, fresher score puts you at the top when they are deciding where to eat.
Google, Yelp, Tripadvisor and Facebook reviews in one inbox, so you can stop checking each app to keep up.
Instant alerts let you answer a bad review quickly and publicly, showing future diners you care.
Prompt happy diners with a table QR code or a follow-up so your score reflects the meals most guests enjoy.
From a hungry searcher to a regular, reputation management keeps the reviews that fill your tables working in your favour.
Google, Facebook, Yelp and more in one place.
Know the moment any new review lands.
Respond in seconds with saved templates.
Ask happy customers by email and SMS.
Catch problems early and respond fast.
Track your rating and volume over time.
Show your best reviews on your own site.
Create your account and start in minutes.
Reputation help tailored to your industry, plus guides for every review situation.
Monitor, respond to and grow your reviews across every platform, all from one dashboard.
Reputation Management for BusinessProtect your practice’s reputation, monitor reviews, respond safely and earn more from happy patients.
Reputation Management for DoctorsWin more clients by managing the reviews that decide who they trust with their case.
Reputation Management for LawyersOne affordable dashboard to monitor reviews, reply fast and earn more five-star ratings.
Reputation Management for Small BusinessGuests book by star rating. Monitor every review site, respond fast and lift the score that fills your rooms.
Reputation Management for HotelsFill your chairs by managing the reviews new patients read before they book.
Reputation Management for DentistsManage reviews across every provider and location, respond safely and grow patient trust.
Reputation Management for HealthcareCar buyers research reviews before they visit. Monitor every rating, respond fast and drive more five-star reviews.
Reputation Management for Auto DealersClients pick an agent they trust. Monitor your reviews, respond fast and win more listings with five-star ratings.
Reputation Management for Real EstateHomeowners hire the contractor with the best reviews. Monitor every rating, respond fast and win more jobs.
Reputation Management for ContractorsA step-by-step guide to flagging and removing a fake, unfair or policy-violating Google review.
Read the guideProven, policy-safe ways to ask for and earn more Google reviews, and the mistakes that get them filtered.
Read the guideHow to reply to positive and negative Google reviews, with templates that win over future customers.
Read the guideA calm, proven framework for replying to negative reviews, with response templates you can copy.
Read the guideHow to ask customers for reviews the right way, with email and SMS request templates.
Read the guideWhat brand reputation means, why it matters, and how to build and manage it, explained simply.
Read the guideBecause diners choose where to eat by star rating and recent reviews. Managing your reputation keeps your Google, Yelp and Tripadvisor scores high, which fills tables.
Yes. Connect every platform once and all your reviews land in one dashboard with instant alerts.
Respond quickly, thank the diner, acknowledge the issue and invite them back, future diners read your replies. BrandBits provides templates to make it fast.
Use a table QR code linking to your review page, or send a follow-up message to diners, both make leaving a review a one-tap job.
Yes, create a free BrandBits account and start managing your restaurant’s reviews in minutes.
Your subscription includes a full toolkit. Here are a few:
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