Buying a car means trusting a dealership with a lot of money, so buyers research hard. Your Google, Facebook and DealerRater reviews are what they weigh before they ever visit the lot. Sales and service each generate their own reviews, scattered across platforms, and a run of unanswered complaints quietly steers buyers to a competing dealer. Reputation management gives you one dashboard for every rating across sales and service, instant alerts so you can respond while it matters, and an easy way to turn satisfied buyers into the fresh five-star reviews that keep prospects driving in.
Take control of your reviews in three steps, no agency, no monthly retainer.
Add your Google, Facebook and other review profiles once, and every rating flows into one dashboard.
Get instant alerts on new reviews and reply in seconds with saved templates, from one place.
Request reviews from happy customers by email or SMS, and show your best ones on your website.
Your reputation is doing the selling before you ever get the chance. Here is what managing it means for you.
A car is a high-trust purchase. Strong, current reviews reassure buyers and bring more of them onto the lot.
Monitor Google, Facebook and DealerRater reviews for both departments from one dashboard.
Instant alerts let you address a complaint quickly and publicly, protecting your reputation with future buyers.
Prompt happy buyers and service customers to leave reviews, so your rating reflects your best work.
From a buyer researching dealers to a service customer, reputation management keeps the reviews that drive foot traffic working for you.
Google, Facebook, Yelp and more in one place.
Know the moment any new review lands.
Respond in seconds with saved templates.
Ask happy customers by email and SMS.
Catch problems early and respond fast.
Track your rating and volume over time.
Show your best reviews on your own site.
Create your account and start in minutes.
Reputation help tailored to your industry, plus guides for every review situation.
Monitor, respond to and grow your reviews across every platform, all from one dashboard.
Reputation Management for BusinessProtect your practice’s reputation, monitor reviews, respond safely and earn more from happy patients.
Reputation Management for DoctorsWin more clients by managing the reviews that decide who they trust with their case.
Reputation Management for LawyersOne affordable dashboard to monitor reviews, reply fast and earn more five-star ratings.
Reputation Management for Small BusinessGuests book by star rating. Monitor every review site, respond fast and lift the score that fills your rooms.
Reputation Management for HotelsFill your chairs by managing the reviews new patients read before they book.
Reputation Management for DentistsManage reviews across every provider and location, respond safely and grow patient trust.
Reputation Management for HealthcareDiners pick by star rating. Monitor every review, reply fast and turn great meals into more five-star ratings.
Reputation Management for RestaurantsClients pick an agent they trust. Monitor your reviews, respond fast and win more listings with five-star ratings.
Reputation Management for Real EstateHomeowners hire the contractor with the best reviews. Monitor every rating, respond fast and win more jobs.
Reputation Management for ContractorsA step-by-step guide to flagging and removing a fake, unfair or policy-violating Google review.
Read the guideProven, policy-safe ways to ask for and earn more Google reviews, and the mistakes that get them filtered.
Read the guideHow to reply to positive and negative Google reviews, with templates that win over future customers.
Read the guideA calm, proven framework for replying to negative reviews, with response templates you can copy.
Read the guideHow to ask customers for reviews the right way, with email and SMS request templates.
Read the guideWhat brand reputation means, why it matters, and how to build and manage it, explained simply.
Read the guideBecause a car is a high-trust purchase and buyers research reviews first. Managing your reputation keeps ratings high across sales and service, which drives more buyers onto the lot.
Yes. Connect your platforms once and all your reviews land in one dashboard with instant alerts.
Respond quickly and professionally, acknowledge the concern and move it offline to resolve. BrandBits provides templates so it is fast for both sales and service.
Send a review request by email or SMS after a sale or service visit with a one-tap link, most satisfied customers are happy to help.
Yes, create a free BrandBits account and start managing your dealership’s reviews in minutes.
Your subscription includes a full toolkit. Here are a few:
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