Patients research healthcare the way they research everything else, by reading reviews first. For a clinic, practice or multi-location group, those reviews are spread across Google, Facebook and the health directories, tied to different providers and sites, and nearly impossible to track by hand. Reputation management brings all of it into one dashboard: monitor every provider and location, respond to feedback with HIPAA-aware templates that never disclose patient information, and invite satisfied patients to leave reviews that build the trust that fills schedules across the whole organisation.
Take control of your reviews in three steps, no agency, no monthly retainer.
Add your Google, Facebook and other review profiles once, and every rating flows into one dashboard.
Get instant alerts on new reviews and reply in seconds with saved templates, from one place.
Request reviews from happy customers by email or SMS, and show your best ones on your website.
Your reputation is doing the selling before you ever get the chance. Here is what managing it means for you.
Patients pick providers they trust, and reviews are the strongest public trust signal, keeping them strong grows your patient base.
Reply to feedback with careful, compliant templates that thank patients and resolve issues offline, never revealing any details.
Monitor and manage reviews across all providers and sites from one place, with reporting for the whole group.
Automated requests turn the patients you helped into public reviews, so your ratings reflect the quality of care.
From a patient searching for care to a returning one, reputation management keeps trust in your organisation high across every provider and location.
Google, Facebook, Yelp and more in one place.
Know the moment any new review lands.
Respond in seconds with saved templates.
Ask happy customers by email and SMS.
Catch problems early and respond fast.
Track your rating and volume over time.
Show your best reviews on your own site.
Create your account and start in minutes.
Reputation help tailored to your industry, plus guides for every review situation.
Monitor, respond to and grow your reviews across every platform, all from one dashboard.
Reputation Management for BusinessProtect your practice’s reputation, monitor reviews, respond safely and earn more from happy patients.
Reputation Management for DoctorsWin more clients by managing the reviews that decide who they trust with their case.
Reputation Management for LawyersOne affordable dashboard to monitor reviews, reply fast and earn more five-star ratings.
Reputation Management for Small BusinessGuests book by star rating. Monitor every review site, respond fast and lift the score that fills your rooms.
Reputation Management for HotelsFill your chairs by managing the reviews new patients read before they book.
Reputation Management for DentistsDiners pick by star rating. Monitor every review, reply fast and turn great meals into more five-star ratings.
Reputation Management for RestaurantsCar buyers research reviews before they visit. Monitor every rating, respond fast and drive more five-star reviews.
Reputation Management for Auto DealersClients pick an agent they trust. Monitor your reviews, respond fast and win more listings with five-star ratings.
Reputation Management for Real EstateHomeowners hire the contractor with the best reviews. Monitor every rating, respond fast and win more jobs.
Reputation Management for ContractorsA step-by-step guide to flagging and removing a fake, unfair or policy-violating Google review.
Read the guideProven, policy-safe ways to ask for and earn more Google reviews, and the mistakes that get them filtered.
Read the guideHow to reply to positive and negative Google reviews, with templates that win over future customers.
Read the guideA calm, proven framework for replying to negative reviews, with response templates you can copy.
Read the guideHow to ask customers for reviews the right way, with email and SMS request templates.
Read the guideWhat brand reputation means, why it matters, and how to build and manage it, explained simply.
Read the guidePatients choose providers based on trust, and reviews are the most visible trust signal. Managing your reputation keeps ratings high and responses compliant across every provider and location.
Never confirm someone is a patient or disclose details. BrandBits provides HIPAA-aware templates that thank the reviewer and move any specifics to a private channel.
Yes. Monitor and manage reviews across all providers and sites from one dashboard, with reporting for the whole group.
Send short review requests by email or SMS after visits, with a one-tap link. Making it easy is what gets responses.
Yes, create a free BrandBits account and start managing reviews in minutes.
Your subscription includes a full toolkit. Here are a few:
Turn PDFs into interactive, shareable flipbooks.
Create clean, engaging slide presentations online.
Collect ratings and feedback with simple, embeddable widgets.
See traffic and conversions in one simple view.
Let visitors book appointments straight into your calendar.
Run promotions where visitors act to win and spread the word.
Send newsletters and simple automations to your leads.
Publish articles with built‑in testing and engagement tracking.