For a small business, your online rating is your storefront. It is what a local searcher sees before they ever visit. But keeping up with Google, Facebook and Yelp by hand is impossible when you are actually running the business. Reputation management gives you one dashboard for every review, an instant alert whenever a new one lands, and a dead-simple way to ask your happiest customers for a review by text or email. No agency, no monthly retainer. Just the tools to keep your rating high and win the local customers who are choosing between you and the shop across the street.
Take control of your reviews in three steps, no agency, no monthly retainer.
Add your Google, Facebook and other review profiles once, and every rating flows into one dashboard.
Get instant alerts on new reviews and reply in seconds with saved templates, from one place.
Request reviews from happy customers by email or SMS, and show your best ones on your website.
Your reputation is doing the selling before you ever get the chance. Here is what managing it means for you.
A higher rating and more recent reviews lift you in local search and Maps, where nearby customers decide who to visit.
Instant alerts mean you can thank a happy customer or defuse an unhappy one right away, not weeks later.
Do it yourself for a fraction of what a reputation agency charges, the tools are simple enough to run in a few minutes a week.
One-tap requests turn the customers who love you into public reviews, balancing out the occasional bad day.
Whatever you sell, your reviews decide whether a local searcher chooses you. Here is how to keep them working for you.
Google, Facebook, Yelp and more in one place.
Know the moment any new review lands.
Respond in seconds with saved templates.
Ask happy customers by email and SMS.
Catch problems early and respond fast.
Track your rating and volume over time.
Show your best reviews on your own site.
Create your account and start in minutes.
Reputation help tailored to your industry, plus guides for every review situation.
Monitor, respond to and grow your reviews across every platform, all from one dashboard.
Reputation Management for BusinessProtect your practice’s reputation, monitor reviews, respond safely and earn more from happy patients.
Reputation Management for DoctorsWin more clients by managing the reviews that decide who they trust with their case.
Reputation Management for LawyersGuests book by star rating. Monitor every review site, respond fast and lift the score that fills your rooms.
Reputation Management for HotelsFill your chairs by managing the reviews new patients read before they book.
Reputation Management for DentistsManage reviews across every provider and location, respond safely and grow patient trust.
Reputation Management for HealthcareDiners pick by star rating. Monitor every review, reply fast and turn great meals into more five-star ratings.
Reputation Management for RestaurantsCar buyers research reviews before they visit. Monitor every rating, respond fast and drive more five-star reviews.
Reputation Management for Auto DealersClients pick an agent they trust. Monitor your reviews, respond fast and win more listings with five-star ratings.
Reputation Management for Real EstateHomeowners hire the contractor with the best reviews. Monitor every rating, respond fast and win more jobs.
Reputation Management for ContractorsA step-by-step guide to flagging and removing a fake, unfair or policy-violating Google review.
Read the guideProven, policy-safe ways to ask for and earn more Google reviews, and the mistakes that get them filtered.
Read the guideHow to reply to positive and negative Google reviews, with templates that win over future customers.
Read the guideA calm, proven framework for replying to negative reviews, with response templates you can copy.
Read the guideHow to ask customers for reviews the right way, with email and SMS request templates.
Read the guideWhat brand reputation means, why it matters, and how to build and manage it, explained simply.
Read the guideThe best fit is affordable (ideally free to start), simple to run yourself and covers monitoring, responding and requesting reviews. BrandBits does all three and needs no agency or long-term contract.
Most small businesses do not. Agencies charge monthly retainers for work you can do yourself in minutes with the right tool. BrandBits gives you the same monitoring and review-generation without the cost.
Ask. Send a short review request by email or SMS with a one-tap link after a sale or service, most happy customers are glad to help.
Yes. Connect both (plus Yelp and more) and every new review lands in one inbox with instant alerts.
Yes, create a free BrandBits account and start in minutes, no credit card required.
Your subscription includes a full toolkit. Here are a few:
Turn PDFs into interactive, shareable flipbooks.
Create clean, engaging slide presentations online.
Collect ratings and feedback with simple, embeddable widgets.
See traffic and conversions in one simple view.
Let visitors book appointments straight into your calendar.
Run promotions where visitors act to win and spread the word.
Send newsletters and simple automations to your leads.
Publish articles with built‑in testing and engagement tracking.